At Neckwright, we are committed to delivering your order quickly, safely, and reliably. Please review our shipping terms below.
Order Cut-Off Time
Orders placed before 5:00 PM CST (Monday–Friday) are processed the same business day.
Orders placed after the cut-off time, on weekends, or on holidays will be processed the next business day.
Handling Time
All orders are processed and shipped within 1–2 business days (Monday–Friday) after payment confirmation.
Transit Time
Standard delivery within the United States typically takes 4–5 business days.
Delivery times may vary based on the shipping carrier and your location.
Total Delivery Time
Total delivery time = Handling Time + Transit Time.
Estimated delivery window: 5–7 business days from the order date.
Prices, Taxes & Currency
All prices on our website are listed in USD (United States Dollar).
State and local taxes are included in the product price.
The price shown on the product page is the final price you pay at checkout , no hidden fees.
Shipping Cost
Shipping costs are calculated and displayed at checkout.
Free shipping promotions may apply during special offers.
Shipping Carriers
We ship through trusted carriers including USPS, UPS, and FedEx.
Carrier selection depends on the order size, weight, and delivery address.
Product Condition & Responsibility
Every order is carefully inspected and securely packaged before shipment.
Once a package is handed to the carrier, the carrier is responsible for safe delivery.
Incorrect Address & Address Verification
Customers are responsible for providing accurate shipping details.
Neckwright is not responsible for packages lost due to incorrect or incomplete addresses.
If you entered the wrong address, please contact us immediately at support@neckwright.store.
Order Cancellation Policy
Orders may be canceled within 24 hours of purchase, provided they have not yet shipped.
Once an order has shipped, it cannot be canceled.
Tracking Information
Once shipped, we will email you a tracking number.
You can use this number to track your package on the carrier’s website.
Shipping Regions
We currently ship only within the United States.
International shipping is not available at this time.
Delays & Exceptions
While we aim to deliver on time, delays may occur due to weather, carrier issues, or peak seasons.
Neckwright is not liable for delays beyond our control.
Lost or Damaged Shipments
If your package is lost or arrives damaged, contact us immediately at support@neckwright.store.
Photos may be required for damage claims.
We will work with the carrier to resolve the issue and provide a replacement or refund.
Business Information:
Business Name: Neckwright
Business Hours: 09:00AM to 06:00PM CST (Mon-Fri)
Business Number: +1 (227) 248-6391
Business Mail: support@neckwright.store
Business Address: 2601 S Broadway St, La Porte, TX 77571, USA