At Neckwright, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe.
Information We Collect
When you shop at our store or interact with our website, we may collect the following information:
Personal Information: Name, email, phone number, billing/shipping address.
Payment Information: Processed securely through third-party payment gateways (we do not store credit card details).
Order Information: Products purchased, order history, and related details.
Technical Information: IP address, browser type, device type, and cookies for site performance and analytics.
How We Use Your Information
We use your personal data for the following purposes:
To process and deliver your orders.
To provide customer support and respond to inquiries.
To send order confirmations, shipping updates, or important notices.
To improve our website, products, and customer experience.
To send promotional offers or newsletters (if you have opted in).
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
We may share necessary information with:
Payment processors (for secure transactions).
Shipping carriers (to deliver your orders).
Service providers (for website hosting, analytics, or email services).
All partners are required to keep your information confidential.
Data Security
We take strong measures to protect your data:
128-bit SSL encryption secures data transmission.
PCI DSS compliance ensures safe payment processing.
Tokenization prevents sensitive payment details from being stored.
Access to data is restricted to authorized personnel only.
Cookies & Tracking
Our website uses cookies to enhance your browsing experience, analyze traffic, and remember preferences.
You can choose to disable cookies through your browser, but some features of the website may not work properly.
Your Rights
As a customer, you have the right to:
Request access to the personal information we hold about you.
Request corrections or updates to your data.
Request deletion of your personal information (subject to legal or business requirements).
Opt-out of marketing emails by clicking the “unsubscribe” link.
Data Retention
We keep your personal data only as long as necessary:
To fulfill your orders.
To comply with legal and tax obligations.
To resolve disputes and enforce our agreements.
Third-Party Links
Our website may include links to external sites. We are not responsible for the privacy practices or content of third-party websites.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from children.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Business Information:
Business Name: Neckwright
Business Hours: 09:00AM to 06:00PM CST (Mon-Fri)
Business Number: +1 (227) 248-6391
Business Mail: support@neckwright.store
Business Address: 2601 S Broadway St, La Porte, TX 77571, USA