At Neckwright, we ensure that every transaction on our website is safe, secure, and transparent. By shopping with us, you agree to the following terms regarding payments.

Payment Methods We Accept

We currently accept the following payment options:

Visa, MasterCard, American Express, Discover

PayPal

Apple Pay And Google Pay (where available)

Other secure digital wallets and gateways available at checkout

Authorization of Payments

All payments must be authorized by the cardholder or account holder.

Orders are processed only after successful payment confirmation.

Secure Transactions

We use advanced protection measures to safeguard your transactions.

Encrypted Payments (128-Bit SSL)

All sensitive data, including payment details, is securely transmitted using 128-bit SSL encryption.

Secure Socket Layer (SSL) Technology

Our website is SSL-enabled to ensure all financial and personal information remains private.

PCI DSS Standards

We adhere to Payment Card Industry Data Security Standards (PCI DSS) for safe card handling.

Tokenized Processing

Your payment details are tokenized and never stored on our servers.

Accepted Currency

All transactions are processed in USD (United States Dollar).

Order Changes and Cancellations

Orders may be modified or canceled within 24 hours of purchase, if not yet shipped.

Once shipped, cancellation requests cannot be guaranteed.

Failed or Declined Payments

If your transaction fails:

Check with your bank or card issuer.

Try an alternative payment method at checkout.

Refunds and Returns

Refunds are handled under our Return & Refund Policy.

Refunds are sent to the original payment method.

Processing times may vary 7 business days.

Fraud Prevention and Right to Refuse Orders

We may cancel any order that shows suspicious or unauthorized activity.

Additional verification may be required for large or high risk transactions.

Taxes and Additional Charges

All state and local taxes are included in the base price of each item.

The price you see on the product page is the final price you pay at checkout.

There are no hidden fees, surcharges, or additional taxes at checkout.

Chargeback and Dispute Resolution

If you believe you were incorrectly charged, please reach out to us first at support@neckwright.store.

Filing a chargeback without contacting us may delay resolution.

Subscription and Recurring Payments

Currently, Neckwright does not offer subscriptions or recurring billing.

If introduced in the future, prior notice and customer consent will be required.

Updates to This Policy

This Payment Policy may be updated periodically. All changes will be reflected on this page with the latest effective date.

Business Information:

Business Name: Neckwright

Business Hours: 09:00AM to 06:00PM CST (Mon-Fri)

Business Number: +1 (227) 248-6391

Business Mail: support@neckwright.store

Business Address: 2601 S Broadway St, La Porte, TX 77571, USA